Citrix’s recent acquisition of vast limits GmbH, the German-based company behind uberAgent, marks a significant enhancement to the suite of Citrix observability solutions.
This strategic move not only broadens the capabilities of Citrix’s existing solutions set, encompassing Citrix Director, Monitor, Probes, Analytics for Performance, and Analytics for Security, but also introduces a new era of end-user computing (EUC) observability.
uberAgent’s capabilities aren’t just limited to Citrix. You can leverage its monitoring capabilities to observe Windows AVD and W365 Cloud PCs as well.
The flexibility and openness of uberAgent is a testament to the existing data export strategy of Citrix observability solutions, as uberAgent supports Splunk Enterprise, Splunk Cloud, Elasticsearch, Kafka, Kibana, Azure Monitor, or multiple backend platforms with different granularity and insights at the same time.
This flexibility allows customers to address regulatory requirements and compliant reporting in on-premises environments, all while collecting infrastructure monitoring metrics for DevOps teams, to name some of the many use cases.
What sets Citrix uberAgent apart
Citrix uberAgent stands out by providing unmatched visibility across physical and virtual Windows server and client operating systems, as well as macOS endpoints.
This agent-based solution complements the agentless approach of Citrix Director and Citrix Analytics by extending monitoring capabilities to a wider array of endpoints and system insights, providing a deeper analysis of infrastructure and endpoints performance along with security observability capabilities.
The single, lightweight agent monitors both security and performance while adding less than 0.5 percent additional CPU load to the system! Because of its lightweight agent, uberAgent offers unmatched enterprise scalability with the current largest deployment coming in at over 250,000 active users.
vast limits pioneered the EUC and Digital Employee Experience (DEX) monitoring domain by providing insights into installed browser performance and adoption statistics natively via API or browser extension. Equipped with these capabilities, customers can provide Application Performance Monitoring (APM) and security insights into Internet Explorer, Edge, Chrome, Firefox, and the Citrix Enterprise Browser.
Unlike Citrix Director, which primarily focuses on servers and clients within a Citrix deployment, uberAgent encompasses all aspects of the user experience across various platforms. This includes metrics for installed application UI rendering delay and network delay which Citrix engineers and architects require to effectively investigate bottlenecks and application performance issues.
While Citrix Analytics excels in detecting security & performance anomalies and providing diagnostic insights, uberAgent enhances these with detailed granularity. uberAgent has the ability to collect events and metrics once and then utilize them for both performance and security purposes. This method represents the most efficient deployment option available in the market today for customers.
With uberAgent’s revolutionary yet highly efficient threat detection engine, threat hunting & Security Operations Center teams (SOC teams) gain a new tool to augment their existing Endpoint Detection and Response (EDR) and Extended Detection Response (XDR) solutions on both physical and virtual endpoints. The inclusion of the MITRE ATT&CK framework is just one of the many features of uberAgent, offering comprehensive security coverage through a single agent.
Integration with existing Citrix solutions
A key advantage of uberAgent is its seamless integration and automatic detection of existing Citrix solutions such as the Virtual Delivery Agent (VDA) or Delivery Controller. This allows IT professionals to leverage a unified backend for data collection and analysis by simply deploying the lightweight agent on all of their IT managed clients and servers.
The newly offered capabilities are crucial for tech teams aiming to optimize performance, enhance security, and improve user experience across the board.
Leveraging the Citrix Platform License
The introduction of uberAgent is perfectly aligned with the new Citrix Platform License, an all-in-one licensing model that grants unlimited access to Citrix’s entire product suite. This unified approach simplifies the procurement process for organizations, ensuring they have all the tools needed to support a dynamic and secure IT environment without the complexity of managing multiple licenses. You can read more about this licensing here.
The strategic importance of uberAgent
The acquisition of uberAgent by Citrix is a response to the growing demand for holistic and deeper monitoring capabilities to keep pace with the complexity of modern IT environments. uberAgent’s ability to provide deep insights into endpoint performance, installed applications, and browser usage complements the Citrix vision to deliver a superior digital employee experience.
This acquisition underscores our commitment to empowering IT professionals with the tools they need, including the data sharing capability. Our new capabilities allow operations teams to consume data relevant to their task metrics in business intelligence tools, such as PowerBI, Grafana, or Tableau.
Observability simplified with uberAgent
The addition of Citrix uberAgent signifies a pivotal advancement in our observability offerings, providing tech professionals with an innovative and enterprise-grade solution. By offering detailed insights into a wide range of client and server OS endpoints and seamlessly integrating with existing Citrix solutions, uberAgent empowers IT teams to manage, monitor, and navigate the complexities of modern environments more effectively than any other vendor in the EUC space.
With the Citrix platform, organizations can now leverage this powerful tool to ensure their End-User Computing environments are not only efficient and secure but also aligned with the evolving needs of their users and business priorities.
To read more about Citrix uberAgent, visit our website.