Citrix Session Recording is super powerful in your VDI and DaaS deployments. It can help your organization to record, save, and review virtual sessions for compliance, security, and troubleshooting purposes. Session Recording service offers you a web application in Citrix DaaS which achieves most of the management functionalities of Session Recording as well as provides a streamlined administrative experience.

In the latest release of Session Recording service, we introduced some exciting features that could significantly reduce your administrative effort in terms of deploying and configuring Citrix Session Recording. Let’s take a closer look at these features.

Introducing of event trigger templates

As a Session Recording administrator, the first challenge after installation is to configure recording rules and policies, especially configuring rules in event response policies. You might need to spend hours figuring out which events need to be captured and what actions need to be taken.

That’s why we’re introducing various event trigger templates for you to create and customize based on your needs! Each template has its own theme and event category so you can filter templates based on different purposes. For example, imagine you have a security scenario that needs a policy to capture USB device events and then trigger recording. All you now have to do is add a rule with your event response policy. In the event triggers configuration section, choose “Browse templates” and filter the prepared template by selecting “security” theme and “USB” event category. Then simply hit the template, and a ready-to-use event trigger configuration is generated for you! The screenshot below shows what event trigger templates look like.

This feature makes it much easier to get started with Session Recording and help you become productive faster as an administrator. You will love it once you start to use it.

Support for single port communication

Previously, the cloud client installed in your hosting environment required several ports to be allowed in order to function well with Session Recording service in the Citrix cloud console. The requirements of ports are listed here. However, most of the ports are non-standard for organizations who have restricted network security policies. This could be an impediment for them to adopt Session Recording service.

Starting from this release, only port 443 is required to be allowed which aligns with the requirement of the Citrix cloud console. You need to upgrade the cloud client to the latest version to make it effective, otherwise the previous port numbers are still required. The communication ports simplification change is shown below.

Simplified Session Recording deployment to Microsoft Azure is now generally available

In the previous release, we announced the public tech preview of Simplified Session Recording deployment to Microsoft Azure, the feature which turns time-consuming deployments of Session Recording into an automated process. Refer to this blog for more details.

We’re excited to announce this is now generally available with some additional enhancements. One enhancement is to allow adding resources, including servers and storage, to an existing site deployed by this feature. This happens after creating a Session Recording site to your Azure subscription; you may find the site capacity shortens over the time. Well, scaling out is not a problem anymore with this enhancement. The screenshot below showcases where you are able to add additional resources inside of the Session Recording service console.

In addition, it supports changing the allowed inbound IP addresses for the load balancer, which can help when IP addresses of VDA workloads are changed. To learn more about this feature, take a deep dive into the documentation page.

Getting Started

I hope you have learned a bit about how your organization can benefit from these new features. I strongly recommend you to learn more details via the Session Recording service documentation. And be sure to try the latest Session Recording service yourself! As always, we look forward to your feedback.