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Citrix Features Explained: Improving end-user security with Citrix Secure Private Access

The biggest threat to your organization is coming from inside. From careless mistakes to lost devices to malicious insiders, a striking 82 percent of data breaches come from what the 2022 Verizon DBIR calls “the human element.” This suggests the top security risk you face isn’t zero-day attacks or a cabal of expert hackers, but rather the hybrid workforce you count on every day.

But how do you keep hybrid work secure without imposing draconian security hurdles that disrupt workflows and hurt productivity?

Citrix Secure Private Access was created to balance security and user experience, delivering robust, adaptive, and VPN-less security without interfering with the preferred workflows of hybrid employees. Here are three key features that set Citrix Secure Private Access apart from other zero trust network access solutions while improving protection for your end users.

Protect End Users with Automatic Browser Restrictions

Hybrid workers use all kinds of browsers to connect to your public SaaS and private web apps, but not all browsers are created equal regarding security. If remote users access sensitive data on a local, unsecured browser, bad actors can spy on your private content and data. Citrix Secure Private Access uses automatic browser restrictions to dynamically open the Citrix Workspace (Enterprise) Browser to better protect your company data inside public SaaS and private web apps. Installed locally with Citrix Workspace app or the Citrix Secure Browser service, a Remote Browser Isolation solution, the automatic browser restrictions redirect users away from an unsecured local browser and into a secured enterprise browser.

Here’s how automatic browser restrictions work. The remote employee launches either a SaaS or private web app via the Citrix Workspace app, leveraging the locally installed Citrix Workspace Browser. Within this secured enterprise browser, you can deploy restrictions like restricting keyboard access, watermarking screenshots, or preventing downloads and printing. If the remote employee attempts to sign on from a device where the Citrix Workspace (Enterprise) Browser is not installed locally, perhaps a hotel kiosk, then Citrix Secure Private Access would dynamically detect the unsecured browser and automatically redirect to open a secured cloud-hosted enterprise browser via the Citrix Secure Browser service. Within the Secure Browser, you can deploy restrictions like watermarking screenshots, prevention downloads and printing, and navigation restrictions.

With these capabilities, your IT team is better equipped to protect your public SaaS and private web apps while keeping your employees from making costly mistakes.

How Screen Sharing Protection Improves Information Security

Sharing screens is an essential part of video conferencing, and you can probably remember a time when someone shared their screen only to reveal the wrong app or file. This usually isn’t a big deal. But when you consider that accessing confidential information is often essential to everyday work, it’s too easy for a user to accidentally share sensitive data like credit card numbers or intellectual property. Worse, hackers often use tools called screen scrapers to illicitly reveal private information without users realizing it.

Here’s how the screen sharing protection in Citrix Secure Private Access helps mitigate these risks. Whenever an employee attempts to share information in a protected app, the other attendees will only see a black screen. This helps your users immediately realize their mistake before it causes a breach. And when someone tries to access sensitive information with a screen scraper, the screen sharing protection ensures that the hacker only captures black screens instead of your protected apps. This strengthens your information security by ensuring private information is kept private.

Prevent Malware Attacks with Keylogger Protection

Increasing the security IQ of your employees can help prevent them from being the biggest threat to your security, but malware can still find its way onto user devices. Keylogger malware works silently on affected devices by sending each keystroke back to a hacker. This puts your private information at risk — and with it, your company’s reputation.

To address this risk, the keylogger protection in Citrix Secure Private Access encrypts text before a keylogger tool can view it. So if keylogger malware does infect an employee device, the hacker would only see scrambled text instead of the actual keys the employee is typing. This prevents keyloggers from revealing protected information like access credentials, financial data, or intellectual property. The result is multi-layered information security that does not interfere with employee workflows.

To learn more about how Citrix Secure Private Access protects employees without disrupting their work experience, visit our features video library.

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