It has been a busy Q2 for the service continuity team at Citrix. We have been focused on growing the adoption of the feature in Citrix Cloud and have been working with customers on testing and validation.
With hundreds of customers now taking advantage of service continuity, we even published a companion guide so you can conduct your own testing and simulate different outages.
In this blog post, I’ll look the next round of innovation in service continuity.
Citrix and Chrome OS
One of the main advantages Citrix DaaS has over other solutions is its resiliency. Service continuity is our answer to the “SLA question.” Service continuity was a complete redesign of our Citrix Cloud control plane, with design-for-failure as a guiding principle.
To implement service continuity, we rearchitected our brokering mechanism to address what happens when there is a cloud outage, whether it’s Citrix Workspace, broker, authentication, or even third-party IdPs. Even for those scenarios, customers can still launch sessions thanks to the connection leases synced and stored in the user’s device. The leases contain all the necessary information for Citrix Workspace app to launch an HDX session, providing users with the highest levels of resiliency.
Citrix is committed to providing the best possible experience across platforms for its wide and varied customer base, and we are excited to share that service continuity is expanding support to Chrome OS devices.
This key feature will be enabled with all of our Citrix DaaS solutions, including our new Google-hosted control plane available with our recently launched Citrix DaaS for Google editions.
Want to join the preview? Sign up here!
And remember, you can also use the Chrome browser in combination with Citrix Workspace app for Windows/MAC/Linux.
Citrix and MacOS
Citrix Workspace app for Mac was a top priority for us in terms of platform support. Generally, most users prefer to utilize browsers to log into Citrix Workspace but also have a native Citrix Workspace app installed. After clicking on the app icon within the browser window, the native HDX engine is invoked with the downloaded ICA file thanks to a URI protocol handler registered with the OS. Using a native client gives users the best possible features and performance on their computing platform.
To support this combination (browser and the Citrix Workspace app), we rely on a Citrix Workspace browser extension available for Safari in the Apple App Store. For this preview to work, you will need Citrix Workspace app for Mac 2206.
Get Started Today
Fill out our form to get started today with our service continuity preview. We will add your cloud store to our allowed list and send you the documentation. We recommend that you add your test stores for testing.
Learn more about service continuity, and if you have any questions, contact the product team at servicecontinuity@citrix.com.
Disclaimer: The development, release and timing of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract.
