Citrix Cloud Resource Center: Help when you need it

This blog post was co-authored by Allison Caldrone, In-Product Marketing Manager at Citrix.

Are you new to Citrix Cloud and wondering how to get started?

Are you looking for an easy way to stay up to date with all the new features of Citrix Cloud?

Would you like configuration tips and information without having to leave Citrix Cloud?

If you answered yes to any of those questions, the Citrix Cloud Resource Center is for you! In response to feedback from Citrix administrators, we added the Resource Center to Citrix Cloud to provide easy access to troubleshooting articles, product documentation, product announcements, configuration resources, and much more! This is your one stop shop! Your Resource Center is the blue compass icon that is located in the lower right corner of within Citrix Cloud.

The information in your Resource Center tracks your journey in Citrix Cloud and varies depending on what service you are in. For example, if you’re in the Citrix Virtual Apps and Desktops service, the information in your Resource Center is specific to Citrix Virtual Apps and Desktops.

Within your Resource Center, there are three main sections:

Get Started: This section provides brief guided walkthroughs to help get your service configured properly, as well as other training and onboarding resources to make sure you set up your end users for success. You’ll see guidance that can help you add administrators to your account or configure your Workspace.

Announcements: This section contains important announcements such as newly released features and essential Citrix communications. You will see a red dot on the blue compass if there is a new or unread announcement. New feature announcements such as Okta as an IdP or Web Studio will be shown here.

Search Articles: This section gives you quick and easy access to our product documentation and Knowledge Center articles without leaving Citrix Cloud.  Enter a search query in the How do I… box for a filtered list of articles specific to the service you are in.

Try out the Citrix Cloud Resource Center by logging into your account now! And share your feedback about this exciting new tool in the comments below.