There never seems to be enough time in the day to do all the things we need to do. This is especially true for VDI admins — and even more so now. Ensuring resource availability, managing application integration, and overseeing day-to-day operations are just a few of the many items on their plate. There’s often little time remaining for focusing on more strategic IT initiatives. And on top of this, admins must contend with fire drills that arise, all while continuing to provide the best possible user experience to ensure business productivity. Whew! That’s quite the responsibility!
What if there was a solution that helped free up time for admins? Something that enabled them to work more proactively in their quest to provide the best possible user experience. Fortunately, such a solution exists today for Citrix VDI environments: Citrix Analytics for Performance.
Citrix Analytics for Performance is a cloud-delivered offering that leverages machine learning to automate and optimize user performance in Citrix Virtual Apps and Desktops environments. Connect both cloud and on-premises environments including gateways and Citrix StoreFront deployments for comprehensive data input. Then, Citrix Analytics will dynamically assess user session performance and allow admins to drill into the details.
Each user is assigned a user experience score from an autogenerated baseline in the environment. You can view the performance trends for users across all sites or drill into a specific site.
Unlock the underlying causes of what’s happening in key user experience areas such as session logon duration. Citrix Analytics presents more than just the “what” by generating insights into the “why.” In this case, why exactly high GPO readings and high profile load readings are contributing to less-than-ideal user experiences.
While we could talk more about the benefits of Citrix Analytics for Performance. After all, nothing is more powerful than hearing from actual customers who have used the offering to realize tangible value. Compeer Financial is one such organization.
“Our service desk teams have become much more proactive,” said Scott Ament, Director of Technical Operations for Compeer. “Ahead of a service call, they can identify if a user seems to be having a poor experience and then they can resolve problems even before the team member calls in.”
They also noticed that they were experiencing some latency in the session responsiveness section of Citrix Analytics. Based on this, they implemented the EDT MTU Discovery feature to optimize performance across varying networks. The results were “night and day” according to the customer with the number of good user experience sessions increasing dramatically. They would not have been able to monitor this holistically without the Citrix Analytics dashboard.
Read more about Compeer Financial’s story.
The City of Corona in California has also greatly benefited by adding Citrix Analytics for Performance to their portfolio. It was to set up and get running and delivered incredible value on proactive issue identification and resolution.
“Thanks to the data, we’re able to show that the endpoint has become very reliable for our users,” said Kyle Edgeworth, Deputy CIO. “Additionally, the team can point to the number of issues that we’ve had over time — the number of connection issues, the user experience and so on, and actually show trending that proves our better performance over time.”
Read more about the City of Corona’s experience.
During our Citrix Cloud Summit, Citrix Analytics and other cloud technologies, announcements, and partnerships took center stage. All the content from the Cloud Summit is available on demand, and I encourage you to check it out.
We might not be able to add more hours to the day or always have budget for more resources. What we can do, however, is work smarter and that’s where Citrix Analytics for Performance can help. It’s a value-add solution for Citrix Virtual Apps and Desktops that can help every customer maximize the potential of their investment. Kick off a demo or run a free trial from Citrix cloud service today. See what insights Citrix Analytics for Performance can uncover in your environment.