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New capabilities to enable remote workers are now available for CSPs

The COVID-19 pandemic has brought into focus the importance of being ready for disruptions of all kinds. From planned events such as IT maintenance outages and office relocations to emergencies such as the current pandemic, preparation is key and your ability to respond quickly is essential to maintaining operations (and the confidence of your stakeholders). This is what makes having a business continuity plan in place so critical.

Our Citrix Service Providers (CSPs) have expertise in helping organizations to develop and implement business continuity plans and have taken the challenges of our “new normal” in stride.

To help strengthen their capabilities, we’re making it easier than ever for more businesses to leverage our remote access solutions. Citrix is excited to announce that we have made Citrix Virtual Desktops service available for CSPs and added Remote PC Access capabilities to that offering.

CSPs + Citrix Virtual Desktops Service

Citrix Virtual Desktops service enables partners to deliver desktops of any variety, such as pooled desktops and dedicated desktops, in addition to Remote PC Access. By making Citrix Virtual Desktops service available to CSPs, we are expanding our portfolio of options to enable our partners to cost-effectively deliver the virtual desktop solution that fits customers’ specific needs.

CSPs + Remote PC Access

Remote PC Access is now an entitlement in Citrix Virtual Desktops Service for CSPs. Remote PC Access has proved to be an valuable solution for companies that need to connect employees to their existing physical Windows or Windows or Linux PC back at the office. It enables remote employees to have a full virtual desktop experience.

Why is Remote PC Access a great solution for your customers?

  1. Efficiency and cost savings: Remote PC Access is simple to use and is efficient to implement – all you do is install a small client (VDA) on the user’s office PCs. Leveraging the users’ existing endpoint devices, Remote PC Access eliminates the need for separate business continuity access tools such as VPNs, reducing cost and complexity.
  2. A seamless user experience: Employees who work from home can use any device to connect securely to their office PC, where they’ll find the business apps they’re used to.
  3. Security and compliance: During a business continuity event, data and apps are delivered using the same trusted Citrix Virtual Desktop service infrastructure (and security) as during routine operations.

CSPs have always offered a holistic approach to business continuity planning, enabling their customers to weather the unexpected. Efficiency, simplicity, and security are core elements of a business continuity response, and Citrix Virtual Desktops service with Remote PC Access can play a key role in helping organizations maintain operations.

These new capabilities are available now for CSPs. Contact your Partner Account Manager or distributor today to learn more.

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