At Citrix Synergy 2019, we made several exciting announcements around Citrix Workspace. Among them was our new Citrix Analytics for Performance. During the keynote, our Executive Vice President and Chief Product Officer PJ Hough gave a quick preview of this powerful tool.
Available now, Citrix Analytics for Performance enables you to dig into performance from a user’s perspective. It helps you to understand how their experience compares to others, what factors are having an impact on the user experience, and what you can do to respond to areas of poor performance.
Empowering IT Admins to Solve Performance Issues
But we’re going far beyond monitoring server-side infrastructure with Citrix Analytics for Performance. We’re empowering IT administrators to identify performance issues at the individual user level and proactively address them to deliver a superior experience that helps to engage employees and keep them happy and productive.
With Citrix Analytics for Performance, IT can get a clear view into the end-user’s experience and the health of the apps they rely on within Citrix Virtual Apps and Desktops, ensuring a consistent, reliable experience. Using a proprietary machine learning engine that integrates real-time data from the existing Citrix infrastructure (such as HDX Insight, Director, and even logon time details), Citrix Analytics for Performance quantifies a user’s experience into a unique UX score. Using this score, IT administrators can:
- Quickly uncover performance degradation and identify root causes
- Reduce help desk calls related to application performance issues
- Easily identify groups of users or specific business locations experiencing poor performance
- Track performance trends and user experience anomalies
- Effectively scale environments based on actual usage and load
- Holistically assess and report on system performance and user experience
The UX score provides a unique view into the world of individual users. These users don’t care if their session is “slow” because of network latency or logon issues. All they know is that they are having a poor user experience. Citrix Analytics for Performance allows IT to see these performance problems as they emerge, quantify experiences, and isolate and solve the issues quickly.
Get Citrix Analytics for Performance Today
Citrix Analytics for Performance is available now via the Analytics tile in Citrix Cloud and works for all Citrix Virtual Apps and Desktops customers. The service is compatible with both our cloud-based and on-premises installations, and the setup is simple and noninvasive! Try it today, and get a whole new view into your users’ experience. Learn more about Citrix Analytics for Performance and the value it can deliver.
