Citrix® Platform Flex

Secure the work with a platform built for modern business.

Citrix Platform Flex is a persona-based platform that delivers secure access, managed services, and observability through a predictable and flexible license model. It helps organizations align spend and delivery to how work actually gets done, improving resilience, performance, and user experience without adding operational complexity.

Modern business requires resiliency, flexibility and agility

A new operating model for success

Hector Lima, Co-President, CCO, Citrix

Built for Azure. Aligned for growth.

Judson Althoff, CEO, Microsoft Commercial Business

Scaling retail with predictable spend

Salling Group

Today’s landscape

Enterprises are under pressure to move faster, support distributed workforces, and stay resilient through change, from mergers and acquisitions to evolving security and compliance requirements.

Hybrid work, cloud and SaaS applications, and the use of AI agents add complexity and cost, increasing urgency to streamline and secure the workplace experience.

How Citrix Platform Flex helps

Enables granular persona-based allocation of services, so IT can support variability without disrupting users.
Leverages a predictable and flexible licensing model, allowing spend to align with actual use.
Delivers proactive control with flexibility, resilience, and agility.
Services run from the cloud and are managed by Citrix.

ANALYST RESPONSE

IDC highlights the market need for a more adaptable approach to workspace delivery

"Citrix Platform Flex marks a strategic shift toward persona-driven, managed digital workspace services, addressing the dual demands of agility and security in modern organizations. By introducing a flexible, credit-based consumption model, Citrix enables operational efficiency and financial predictability.”

Download IDC’s Market Note

A platform approach built around personas and flexibility

Citrix Platform Flex is designed for a persona-driven workforce. It helps you assess and categorize worker needs, then align delivery and spend to real usage. That means IT teams can reduce overprovisioning, improve utilization, and stay resilient as conditions change.

Persona-based computing

Not everyone does the same job or needs the same level of application access. Citrix Platform Flex helps you categorize workers by role, access needs, and resource requirements so you can deliver the right experience with the right delivery model.

Easily assess and categorize personas using included visibility and telemetry.
Match delivery to needs across enterprise browser, published apps, pooled desktops, and personal desktops.
Reduce cost and improve experience by right-sizing resources per worker type.

Predictable and flexible licensing

Citrix Platform Flex uses Flex credits, and you only pay for what you use. Commit to a spend level; apply credits to the services and resource models you actually consume; and track usage monthly for predictability.

Aligns spend to actual usage and reduces overprovisioning and underutilization.
Supports scaling up and back down as workforce needs change (M&A, seasonality, projects).
Enables switching between worker types as persona requirements evolve.

Explore the components

CASE STUDY

Salling Group simplifies operations with a scalable, cloud-first strategy with Citrix Platform Flex

“...Citrix Platform Flex bundles licensing, hosting, and thin client management into one centralized, dependable service. With Citrix as a single point of contact, we simplify operations, reduce vendor complexity, and get faster, more accountable support across the entire platform..."

—Rasmus Poulsen, Manager for IT Services and Support, Salling Group

View case studies

Key benefits of Citrix Platform Flex

Operational efficiency and simplicity

Predictable cloud spend: Shift complex virtual machine (VM) management to a simple, predictable model.
One platform, every persona:  Manage apps from a single console across cloud, hybrid, or on-premises.
Nothing to install:  Managed infrastructure services with no installs or updates ever again.

Cloud migration and optimization

De-risk cloud migration:  Adopt at your own pace with the right access method for each application.
Cloud modernization:  Reduce on-premises dependency, operational cost, and increase resiliency.
Improve app responsiveness: Accelerate performance by co-locating desktop access with your cloud applications.

Security and risk reduction

Consistent zero trust: Contextual access with continuous policy enforcement across the platform.
Reduce data leakage risk: Built-in security and DLP controls across virtual, private web, and SaaS apps.
Compliance posture: Supports industry standards through secure-by-design principles.

A new operating model for secure work

Fit for purpose, not one-size-fits all. (Video series)

Juan Pablo Jimenez, VP Strategic Alliances, Citrix

Flexible architecture for many use cases. (Video series)

Kevin Nardone, VP Cloud & DaaS Solutions, Citrix

Citrix Platform Flex components

Citrix DaaS^™Flex

Citrix DaaS Flex is a Citrix-managed DaaS offering that delivers fully managed cloud desktops and published applications through a predictable, per-user model. It helps organizations modernize desktop and app delivery, improve performance, and reduce operational overhead.

Protects user experience with Citrix's market-leading HDX protocol.
Improves application performance by delivering desktops closer to cloud workloads.
Reduces specialized skills requirements with managed cloud infrastructure.
Supports demanding use cases including call centers, regulatory compliance, resiliency, and M&A.

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Citrix^®Experience Insights Flex

Citrix Experience Insights Flex delivers managed observability across physical and virtual endpoints. It helps teams improve user experience, system performance, and security by removing backend procurement, ownership, and access-gating so they can get actionable insights faster.

Accelerates root cause analysis across the entire workspace.
Provides pre-built dashboards for user experience and endpoint analytics from day one.
Improves decision-making for change initiatives.
Improves cross-team visibility across the enterprise, including Citrix and non-Citrix products and services.

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Citrix SecurAccess^™with Chrome Enterprise

Citrix SecurAccess with Chrome Enterprise embeds zero trust security directly into the browser. It helps teams deliver secure access to SaaS, web, and virtual apps without VPNs, agents, or added infrastructure by combining Citrix contextual controls with Chrome’s built-in security.

Enables secure, granular access to applications without relying on broad network access, VPNs, or added endpoint agents.
Helps protect sensitive data where work increasingly happens: across browsers, SaaS apps, web apps, virtual apps, file workflows, and AI-driven interactions.
Supports employees, contractors, partners, BYOD users, and unmanaged devices with a secure access experience that remains familiar and easy to adopt.
Gives IT and security teams greater control and visibility over access activity.

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Citrix SecurSpaces^™Flex

Citrix SecurSpaces Flex is a Citrix-hosted offering that delivers secure Linux environment sandboxes for developers and agentic workloads through Citrix Platform Flex. It helps teams accelerate onboarding, securely deploy agents, reduce endpoint risk, and simplify operations with flexible, predictable spend.

Provides ready-to-use human or agentic workspaces so teams can start coding faster.
Helps protect source code, data, credentials, and repository access by moving activity away from endpoints.
Reduces infrastructure burden with Citrix-hosted delivery and no platform to stand up.
Aligns workspace capacity and cost to developer or AI agent needs through the Flex credit model.

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More is coming soon

Citrix Platform Flex continues to evolve, and new capabilities will become available over time. Stay tuned for additional components designed to give organizations more flexibility, control, and value from their investment.

Ready to explore Citrix Platform Flex?

Talk to your Citrix account team today about your workforce mix, constraints, and priorities. We’ll help map personas, identify the right delivery models, and show how Flex credits can align spend to usage without compromising resilience, security, or user experience.